Refund policy
Refund Policy
At Worldwide Aviation Training, we are committed to providing high-quality professional training programs.
1. General Policy
1. General Policy
Due to the nature of our online training courses, access to course content is provided immediately upon purchase. As such, refunds are generally not provided once a course has been accessed.
However, we comply fully with the Australian Consumer Law.
However, we comply fully with the Australian Consumer Law.
2. Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
You may be entitled to a refund or other remedy if a course:
- Is not as described
- Contains significant errors or technical faults
- Is not fit for its intended purpose
3. Refund Requests
If you experience any issues with your course, please contact us as soon as possible so we can investigate and resolve the matter.
We will assess refund requests on a case-by-case basis and may offer a refund, credit, or other appropriate resolution where required.
4. Change of Mind
Refunds are not typically provided for change of mind, incorrect selection, or where the course has already been accessed, unless required under Australian Consumer Law.
5. Support
We encourage all customers to contact us prior to purchase if they have any questions about course suitability.
If you require assistance, please contact:
Email: [info@worldwideaviationtraining.com](mailto:info@worldwideaviationtraining.com)
Phone: +61 1300 801 977
We are committed to resolving any concerns promptly and fairly.